Job Listings

November 1, 2024

Manager, International Customer Experience

Nutrien-Deerfield, IL​

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Reporting to the Director, Customer Experience, the Manager, International Customer Experience is responsible for Nutrien’s Wholesale Nitrogen and Phosphate global order to cash operations including order entry and adjustments, invoicing, and international documentation. This role requires extensive experience in the areas of fertilizer, feed, industrial, and international markets with responsibilities that have a direct impact on revenue recognition.

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What You Will Do

 

• Lead the International Team made up of individuals that are directly engaging with customers and processing NPK transactions worldwide. This role is responsible for managing a team of 3+ individuals that process approximately 2.6+MMT with over $1.2B USD in net sales.

• Leverage specialized expertise to navigate highly complex and occasionally unprecedented situations. Serve as the subject matter expert for executing all sales-related transactions and play a pivotal role in decision-making pertaining to critical activities such as trades/swaps, purchase for resale, and expansion into new geographies. A comprehensive understanding of global import/export requirements, incoterms, customs, letters of credit, regulatory compliance, and associated documentation is crucial.

• Manage key accounts by being accountable for order entry and adjustments, order shipment, invoicing, and the documentation of international transactions. Availability outside of regular business hours is required to address urgent issues and ensure uninterrupted business operations.

• Collaborate with the Sales team, customers, agents, forwarders, and plant personnel to strategically plan and coordinate the execution of international shipments.

• Work together with the European team to identify synergies and establish global best practices and strategies for international documentation.

• Directly interact and communicate with customers and collaborate with Sales, Legal, Transportation Distribution & Logistics, Product Management, Customs, and Credit along with Nutrien's plants to manage order to cash activity and international requirements.

• Review letters of credit, identify changes, and communicate to Credit department, bank, and customers as necessary.

• Educate agents, forwarders and/or plant personnel regarding documentation requirements.

• Maintain required documentation, approvals, and database for adhering to the Sales Contract Policy.

• Drive the success of a continuous pipeline of talented individuals by recruiting high-quality candidates, executing a comprehensive onboarding and training program, and providing ongoing coaching and development opportunities for team members.

• Responsible for addressing financial information requests and process validations originating from external and internal audiences including auditors, SOX leads, and financial accountants.

• Understand fundamental accounting and audit principles and the impacts of posting transactions to ensure the proper closing out of fiscal periods (months, quarters, and years). 

• Deliver presentations at sales and customer meetings to engage in conversations about critical activities and business priorities.

• Accurately satisfy moderate and complex customer inquiries regarding order status, product availability, product specifications, shipping documents, product safety, etc.

• Drive and identify areas of improvement and potential efficiencies in the Customer Experience team.

 

What You Will Bring

 

• Ideal candidate will have a Bachelor's degree in Agriculture, Business Administration, International Business, Supply Chain or related four-year degree.

• 8+ years of business experience required with previous leadership experience preferred.

• Understanding of Incoterms and international banking procedures.

• In-depth knowledge of International Letters of Credit, UCP regulations, and an understanding of Import/Export regulations. Sensitivity to cultural differences and awareness.

• Preferred experience or background in an Agricultural, Commodities, Industrial Chemicals, and banking is beneficial.

• Excellent verbal, written, critical thinking and problem-solving skills and ability to interact with all levels of employees and management.

• Exceptional organizational skills and ability to manage multiple tasks simultaneously and prioritize deliverables. High attention to detail and proven ability to work under pressure.

• Must be highly motivated and requires the ability to lead/coach people to maintain the highest levels of performance.

• Strong interpersonal skills and comfortable in a team environment.

• Expertise in their understanding of Nitrogen and Phosphate as well as specialty lines of products in Nutrien's Agricultural, Industrial, and Feed Divisions for international sales activities.

• Experienced and proficient in a variety of software programs and applications with an aptitude to learn new systems including MSS and Microsoft Office products particularly Excel, PowerPoint, and Word.

• Solid understanding of Customer Experience processes and procedures and how transactions flow through and report in the various systems.

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The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.   

 

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. 

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 For more information and to apply, please visit the Nutrien Career Page. 

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October 9, 2024

Special Assets Manager

Nutrien- Franklin, IN​

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This role will cover the Northeast region of the United States. Applicants residing within this region are strongly preferred.

What You Will Do

 

• Manage all collection activities of all accounts in Bad Debt until balance paid/settled (filings, communications, payment of attorney invoices)

• Perform collection responsibilities in accordance with established policies and procedures

• Establish relationships with all attorneys currently being utilized by Nutrien Ag Solutions and when necessary, find additional/new attorneys

• Once an account is assigned, SAM to attempt to make contact with the customer in hopes of working out a payment plan/settlement

• Assign account to attorney to begin legal action if there is no contact and/or payment 

• Take accounts to Bad Debt and sending out appropriate notifications to the GM/DOC/RCM/ACM/Location Mgr etc.

• Instruct attorneys to work aggressively in the collection of assigned accounts

• Notate all collection action/updates in PayPoint Collection Notes when applicable and download all applicable documents in the customer’s File Center in CreditPoint

• Provide monthly updates to ACM/RCM on Recoveries by Division

• Provide quarterly updates on the status of collections to ACM/RCM by Division

• As needed and requested, provide forecasted Recoveries to ACM/RCM

• Communicate with ACM and Division GM on any possible settlements or potential crop claims that may arise once suit is filed

• Gradually, existing accounts in Bad Debt will be re-assigned to SAM for handling/monitoring 

 

What You Will Bring

 

• A Bachelor’s Degree in Business, Accounting or Finance from a recognized institution

• NACM Designation is considered an asset

• 5+ years’ experience in commercial lending/collection experience preferably Ag lending and/or trade finance experience with approval authority

• Ability to effectively communicate with sales, customers and management

• Collection and Negotiation Skills

• Time Management and ability to prioritize daily

• Management of staff

• Commitment to achieving superior results with integrity and sustaining our safe and positive work environment while having the ability to embrace working side by side others in a diverse culture

• This position is required to travel over 50% of the time, so residents in the Denver Metro area are strongly considered

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Compensation & Benefits

 

Salary Range $90,400 - $124,200 annually. This range is estimated for Special Assets Manager role in Loveland, Colorado. Actual salary and benefits may differ based upon location.

 

We provide an attractive benefits package that includes comprehensive medical, dental, vision coverage, and life insurance and well as disability coverage for positions working more than 30 hours per week. In addition, we have a retirement program that encourages our employees to save for the longer term, with generous matching employer contributions.  Our benefit package also demonstrates our culture of care with paid vacation, sick days and holidays as well as paid personal and maternity/parental leaves and an Employee and Family Assistance Program.  Details of the benefits package will be shared in the application process. 

 

In addition to base pay, this role is also eligible to participate in our annual incentive plan consistent with the terms of our plan(s), which provide discretionary award opportunities reflecting components such as performance of the company and the employee.  Details will be discussed through the application process.

 

This information is provided in compliance with applicable state equal pay and pay equity legislation and is the company's good faith and reasonable estimate of the compensation range and benefits offered for this position.  The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.  Nutrien also makes internal equity a consideration in all pay decisions. 

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 For more information and to apply, please visit the Nutrien Career Page. 

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September 5, 2024

Credit Billing Analyst/AR Specialist

Mayo Ag Services - Lake City, FL

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Under minimal supervision provided by the Credit Manager, the Credit / Billing Analyst assists in the review and assessment of credit for customers, establishing credit with Mayo Fertilizer or third-party lenders, assists in collections and related analysis and performs functions deemed necessary to support Company and/or its affiliates.

Job Responsibilities

 

• Researches and examines credit risks, assesses credit history and recommends to the Credit Manager the extension of or modification of credit to new or existing customers.

• Coordinates and assists with the preparation of documents required for the extension or modification of credit internally and with third party lenders.

• Update information in third party systems (payments, balances, activity).

• Reviews credit balances against credit limits, upcoming orders and other information to assess the risk of customer default and protect the assets of the company.  

• Assists in the collection of delinquent accounts, including gathering, organizing and presenting information to support collection via the legal system or in response to the filing of bankruptcy,

• Assists in establishing new markets, customer relations and the promotion of the company.

• Assists with other duties, both clerical and non-clerical, as requested.

• Performs the aforementioned understanding that s/he will have access to confidential information and that the disclosure of confidential information, gossip, or other actions contrary to the confidentiality of the information to which this position has access is grounds for discipline, including termination.

• Prepares weekly/monthly reports to be sent to outside agencies and salespeople

 

Qualifications

 

• High School education or equivalent, with preference to college degree in business or related field.

• 2 to 5 years of Credit / Billing / Collection experience

• Agvance experience a plus.

 

Knowledge, Skills, And Abilities

• Knowledge of PC Programs (Microsoft Office, Outlook)

• Excellent computer skills including Word and Excel.

• Self-directed and good organizational skills.

• Strong interpersonal skills and ease with both telephone and in-person contacts

• Manage time effectively to schedule and prioritize assignments.

• Manage time and tasks when dealing with emergencies.

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Working Conditions

• Works in office and occasionally at plants, terminals, warehouses and other facilities.

• Must be comfortable working in a fast-paced, rapidly changing environment.

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Physical Requirements

• Requires walking, sitting, lifting, pushing, pulling, and climbing to a significant degree.

• Exerting up to 20 pounds of force occasionally, and/or a negligible amount of force frequently.

• Job involves sitting most of the time, but also involves walking or standing for brief periods of time.

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Legal Notices
Mayo Ag Services is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates.

Mayo Ag Services is an E-Verify participating employer.

Mayo Ag Services is a Smoke-Free/Drug free facility. 

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Please send resumes to: cathy@mayoag.com 

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September 3, 2024

Credit Associate - North America

Trammo Inc. - Palm Beach Gardens, FL

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Summary: To administer the company's credit policy and procedures across all product and business segments operating within North America.   

 

Essential Functions:

• Develop counterpart relationships, monitor collections of past due receivables in coordination with trading support staff and report within credit management chain. 

• Track A/R exposure against approved credit limits, report exceptions to traders and within credit management chain. 

• Maintain counterpart files and credit limits in SAP and Insight database. Coordinate counterpart credit review process through timely receipt of financial data, prepare credit limit recommendations and present approval requests within the internal credit chain. 

• Maintain incoming/outgoing guarantees and related credit support documentation.

• Reply to external credit inquiries/reference requests. 

• Support New York based Treasury & Finance staff as needed. 

Minimum Requirement:

• College degree in finance, accounting, or business (or equivalent work experience.)​

• Strong credit background, analytical skills, and an understanding of commodities or wholesale distribution.

• Solid interpersonal and communication skills, strong computer skills (particularly spreadsheet applications). 

• Prior credit management experience is a plus. 

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Please send resumes to: karl.zoldan@trammo.com 

Or visit the Trammo website. 

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September 3, 2024

Credit Systems Coordinator

Land O'Lakes, Inc. 

**This position can work remote/virtual - with a strong preference to Arden Hill, MN or Sioux City, IA

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We are hiring a Credit Systems Coordinator to join our Customer Financial Services Credit team.  

 

Key responsibilities will include:

 

• Support the electronic invoice process and other accounts receivable documents delivery through our self-service, secure web payment portal

• Ensure invoices, statements and other documents are delivered to external and internal customers on a timely and consistent basis. Enter new account/user information as needed

• Provide quality customer service by researching and resolving invoice inquiries with our external customers and internal credit team, provide training and answer other accounts receivable inquiries.

• Report on various electronic payment activity, for example, but not limited to, the number of new users set up, new customers enrolled, deactivations and other reports used to promote usage of online AR system/portal.

• Support the online credit application process through our self-service, secure web payment portal.

• Assist in the customer acquisition/merger process by connecting with customers to determine the details of the acquisition/merger and then utilizing that information to determine future account structure.  Work with Master Data team to facilitate necessary account changes.

• Build solid working relationships within the credit team and all cross-function Land O’Lakes business units

Education/Experience:

• 3-5 years related work experience or Bachelor’s degree and 1 year experience required.

• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Microsoft Outlook

• Prior experience in System Management, Credit, Customer Service, Accounts Receivable or related strongly desired.

• Must be comfortable working in an electronic enablement and self-service portal environment with the ability/interest in creating reports.

• Must possess strong interpersonal communication skills, both verbally and written

• Must be agile and able to manage multiple tasks at one time.

• Strong aptitude for financial matters and understanding of customer interest.​

 

We have the flexibility for this position to be located at our Arden Hills, MN Corporate Headquarters or at our location in Sioux City, IA.  Internal employees located at any of our plant locations may also be considered.  This role can be a virtual work arrangement.

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Salary is negotiable based on experience: $49,040 - $73,560

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For more information, and to apply, please visit here. 

August 15, 2024

Credit & Collections Analyst

Innovative Ag Services - Monticello, IA 

*a hybrid schedule will be granted after an initial successful 60-day onboarding period. 

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Primary Objective
The Credit & Collections Analyst enforces the company’s credit, collection, and billing policies and procedures by strategically working with the location sales and operation teams to grow sales, manage risk, and provide an excellent customer experience. 

Areas of Accountability:

The following duties are typical for this job. These are not to be construed as exclusive or all-inclusive.

• Owning the IAS credit policy and working with all IAS locations to train and administer the policy.

• Manage IAS accounts receivable risk directly and through location and business units’ staff.

• Ownership of credit applications by evaluating potential customers’ creditworthiness through references, credit reports, and other pertinent information to authorize new customers within company guidelines.

• Effectively own and manage accounts receivable collections including legal processes.

• Work with sales teams and customers to provide financing alternatives within risk tolerance.

• Oversee customer invoicing for accuracy, completeness, and identification of training needs.

• Review credit memos for accuracy, timeliness, and appropriate approvals.

• Be a systems expert and process improvement leader for areas of responsibility.

• Execute various AR procedures including applying finance charges, month-end reconciliations, creating and reviewing customer statements, and various other tasks.

• All other responsibilities as assigned.

Knowledge, Skills, Abilities: 

• BA in Accounting or associate degree with 2-5 years’ experience preferred. Industry experience a plus.

• Self-starter with a continuous improvement mindset who displays the ability to meet deadlines.

• Proven ability to work both independently and collaboratively with employees of varying skill sets.

• Proven analytical and problem-solving skills.

• Ability to communicate information or ideas effectively in written or oral form.

• Ability to multitask with sound judgment, problem-solving and research skills.

• Proficient in Microsoft Office Suite programs, including Excel and Word

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Send your resume to hr.dept@ias.coop or apply online here.  

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August 12, 2024

Credit Manager

Helena Agri Enterprises Inc.- Carmel, IN

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Description
The Credit Manager directs and coordinates activities within credit team. This includes conducting credit investigations and collecting delinquent accounts of customers.

Essential Duties and Responsibilities:
Reviews credit requests submitted by the branch for adequate support and documentation and establishes credit lines within the level of authority set by company policy ($1 - $250,000; up to $500,000 if passes Helena model) and makes other decisions subject to company approval levels. Follows up appropriately for supplemental information where needed.
Evaluates and determines credit limit amount and communicates limit to location team.
Reviews and adjusts credit lines annually or when requested by the location.
Makes adjustments when the credit line is exceeded.
Suspends or revokes lines of credit when necessary upon receipt of external information pertinent to financial strength of account.
Interacts with customers to obtain additional credit information to support credit lines.
Submits requests and supporting documentation to director of credit on accounts over $250,000.
Maintains active membership in NACM in order to maintain communication with members to accommodate the flow of credit information.
Attends NACM meetings and participates in all required activities.
Evaluates various adjustments or exception documents.
Approves credit viability on requests for extended terms, passes on to division manager for concurrence, notifies location of decision and maintains a copy on file.
Maintains bad debt and bad debt recovery records.
Monitors receivables and collections and provides periodic updates of receivables quality to business unit vice president and division managers.
Identifies problem accounts and communicates with sales and customers in most appropriate manner.
Makes joint visits with salespersons.
Negotiates payment programs with delinquent customers.
Identifies accounts requiring collection agency or legal action and coordinates collections with third party contractor.
Identifies violations of credit policies and suggests incentive penalties when appropriate.
Generates legal documents used in the credit function.
Coordinates yearly prepayment program.
Provides a prepayment line of credit recommendation to the director of credit for amounts over $250,000.
Coordinates reconciliation of branch location cash accounts.
Approves and submits requests for new salesperson numbers and changes.
Prepares and maintains yearly budget for the division credit team.
Provides excellent customer service to all internal and external customers.
Other work-related duties as assigned by your leader.
Regular and reliable attendance is required.
Follows all company policies and procedures.

Education and Experience

Bachelor's degree in finance, accounting, business or related field is required.
Five years of credit experience is required.
Ability to manage a portfolio of accounts through monitoring credit limits and account aging information taking appropriate action when necessary is required.

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Skills and Qualifications

Previous supervisory experience is preferred.
NACM or CCE designation is preferred.
Working knowledge of accounting and financial concepts.
Good negotiation skills.
Ability to read, write and speak in English is required.
Communicating in Spanish is a valuable skill at Helena.
Computer skills including working knowledge of Microsoft Office are required.

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For more information and to apply, please visit Helena. 

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August 7, 2024

Senior Credit Analyst

JDH- Overland Park, KS

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Description
The Sr. Credit Analyst will assist in the processing of credit files, recommend credit limits, data entry, and provide reporting in accordance with company policy and procedures.

Essential Duties and Responsibilities:

Credit set-up and management:
Contact customers to obtain credit applications, financial statements, and other information as required
Process all incoming company credit applications
Set up new accounts in the ERP
Send out and call on bank and industry references
Compile any information from online searches, trade organizations and credit reporting agencies, and available internal resources
Update customer account information as needed in the ERP
Conduct routine internal reviews of existing customers and credit worthiness
Ability to pull or create reports and analyze customer data as the situation requires
Complete third-party credit information request inquiries
Scan and digitally file credit information

 

Monitor and report:
Routinely produce, analyze, comment, and report on open A/R customer performance
Recommend and execute collection strategies and activities
Approve credit pending authorizations within approval limits
Obtain approval from managers for credit pending authorizations within approval limits
Outbound calls to customers for payment resolution
Monitor customer payment performance
Assist and support legal department activity related to collections, customer communication, and legal filings
Assist customers with missing invoices/documentation and payment application discrepancies

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Other
Implement and support paperless payment initiatives/methods
Backup for some corporate functions along with some financial functions
Other duties and ad hoc reporting as assigned

Requirements
Bachelor's degree in accounting, finance, business, or related field, or an equivalent combination of education and experience sufficient to fulfill functions of the job
Minimum 3-5 years relevant work experience preferably in Agricultural industry
Ability to read and understand financial statements
Ability to multitask and maintain confidentiality
Working knowledge of Microsoft Office Applications. (Word, Excel, etc.)
Ability to effectively communicate with internal and external customers

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For more information and to apply, please visit JDH. 

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July 31, 2024

Credit Analyst

Ag Processing Inc (AGP)- Omaha, NE

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Ag Processing Inc (AGP) is seeking a skilled Credit Analyst to manage the credit and accounts receivable functions for our company and its subsidiaries. The ideal candidate will review and approve or deny credit requests, contact references, analyze financial statements, and generate reports to support the company's credit and receivables processes.         

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Responsibilities:

• Collaborate with the Sr. Manager – Corporate Credit to manage all credit and accounts receivable needs for AGP and its subsidiaries.

• Review, approve or deny credit requests, and contact references.

• Analyze financial statements, credit reports, and other documents to evaluate clients’ creditworthiness.

• Generate reports to facilitate timely collections of outstanding receivables, including DSO, Quarterly Review, and Annual Review reports.

• Develop and implement new reporting streams within Excel, PowerBi, and other software to enhance AGP’s credit management processes.

• Perform additional analytical requests within the Cash Management, Insurance and Risk departments as necessary.

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Qualifications:

• Bachelor’s degree in business administration with an emphasis in finance or accounting, or equivalent.

• A minimum of 2 years of experience in credit-related tasks or a related area.

• Experience in an agricultural or manufacturing environment is preferred.

• Strong understanding of accounting and mathematical principles.

• In-depth knowledge of credit procedures and relevant laws.

• Excellent planning, organizing, problem-solving, and decision-making skills.

• Exceptional written and oral communication skills.

• Ability to communicate effectively with senior management, co-workers, customers, and external business contacts.

• Keen attention to detail.

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For more information and to apply, please visit AGP. 

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Contact abrown@agp.com

402-431-5099

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June 17 , 2024

Accounts Receivable Credit Manager

AGRILAND FS- Winterset, IA​

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AGRILAND FS, a financially strong cooperative serving customers across a growing geography, is looking for a detail focused, well organized Accounts Receivable Manager. This individual will lead and manage accounts receivable programs including collections.

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​Responsibilities:

• Coordinates and organizes past due reporting and collection.

• Leads accounts receivable collection process and follow up with sales specialist

• Has one on one discussion with customers relating to accounts receivable collections

• Coordinates timely collection notices to customers.

• Investigates and verifies prospective customer credit worthiness

• Makes decisions to approve or reject credit, based on set criteria in the credit policy under $250k

• Leads customer account set-up in company account team

• Leads finance charge process

• Recommends write-off of bad debt to management

• Understand and actively pursues the vision of AGRILAND FS, INC.

• Emails twice a month an aging report to each sales specialist

• Daily phone conversations with all sales specialists (1-2 per day)

• Responsible for ensuring Credit Notes are in Agvance

• Other duties as assigned.

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Requirements:

• Usually requires a minimum of a finance or business degree or equivalent work experience

• Experience working in a high paced office environment dealing with interruptions and distractions.

• Excellent customer service experience with the ability to problem solve.

• Experience learning a business and adding value to the business.

• Data entry experience with excellent attention to detail.

• Organizational skills with the ability to manage multiple projects at one time.

• Demonstrate communication skills with ability to work with administrative and sales staff.

• Excellent time management skills.

• Basic accounting and business skills

• Excellent computer skills including demonstrated use in MS Excel, Word and the ability to use the computer to enhance business processes.

• Attention to detail.

• Basic understanding of finance and the process involved in financing.

• Demonstrate the ability to learn proprietary software.

 

To apply, visit our Careers page at www.agrilandfs.com/careers! 

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